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 $100 to the person who can fix my computer! |
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| Ishkah |
 Mar 25 2013, 03:25 PM
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Player
Posts: 8
Joined: 1-March 13
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So I currently have a "professional" over trying to fix my computer, he's done everything from googling the problem (LMFAO) to formatting. He has no idea what's wrong.
What I did: I recently upgraded my hard drive to an SSD, installed windows 7, and installed an ethernet driver.
What's wrong with it: It won't load certain webpages, for example, ninemsn, skype. & it also won't download certain things, namely Steam. So basically it's being racist to certain things.
I need help ASAP!
I live in the Frankston area.
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| VampyreCyrus |
Mar 25 2013, 05:55 PM
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Posts: 42
Joined: 31-March 09
From: Hoppers Crossing
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QUOTE (Ishkah @ Mar 25 2013, 04:25 PM)  So I currently have a "professional" over trying to fix my computer, he's done everything from googling the problem (LMFAO) to formatting. He has no idea what's wrong.
What I did: I recently upgraded my hard drive to an SSD, installed windows 7, and installed an ethernet driver.
What's wrong with it: It won't load certain webpages, for example, ninemsn, skype. & it also won't download certain things, namely Steam. So basically it's being racist to certain things.
I need help ASAP!
I live in the Frankston area. wouldn't 7 have the drivers already installed? |
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| Ishkah |
Mar 25 2013, 07:38 PM
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Joined: 1-March 13
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wouldn't 7 have the drivers already installed?
[/quote]
No, windows update also doesn't work.
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| Jen |
Mar 25 2013, 08:42 PM
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Player
Posts: 601
Joined: 14-July 08
From: Seaford, VIC
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Formatting won't fix the problem. (correction: It MAY fix the problem)
Sounds like a DNS issue more than anything, however if the DNS issue is in the modem/router then factory reset/reconfigure will fix that.
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Jen
Gaming Rig:
Intel i7-3770K Ivy Bridge, 16GB DDR3 RAM, 120G Intel 330SSD, Asus GTX760 and Asus P8Z-77V-Pro
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| Ishkah |
Mar 25 2013, 10:56 PM
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Joined: 1-March 13
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QUOTE (Jeffy @ Mar 25 2013, 09:42 PM) Formatting won't fix the problem. (correction: It MAY fix the problem)
Sounds like a DNS issue more than anything, however if the DNS issue is in the modem/router then factory reset/reconfigure will fix that. Yeah.. I'll try that tomorrow. If it doesn't work and daniel can't fix it, you have to! assuming you are the same jeffy i think you are. But you'd think the computer tech guy would of done that.. but he didn't. |
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| Jen |
Mar 26 2013, 10:01 AM
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Player
Posts: 601
Joined: 14-July 08
From: Seaford, VIC
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Can you describe the problem in more detail?
What happens?
How do you trigger it?
What browsers have you tried?
What errors do you get?
Can you check your address settings? Control panel > network and sharing centre > click on local area connection and click details. What are the domain settings?
Have you dumped browser cookies/cache? As a corrupt cache can stop a file that was a failed download trying again as it will use the cache.
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Jen
Gaming Rig:
Intel i7-3770K Ivy Bridge, 16GB DDR3 RAM, 120G Intel 330SSD, Asus GTX760 and Asus P8Z-77V-Pro
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| Ishkah |
Mar 26 2013, 11:14 AM
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Posts: 8
Joined: 1-March 13
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QUOTE (Jeffy @ Mar 26 2013, 11:01 AM) Can you describe the problem in more detail?
What happens?
How do you trigger it?
What browsers have you tried?
What errors do you get?
Can you check your address settings? Control panel > network and sharing centre > click on local area connection and click details. What are the domain settings?
Have you dumped browser cookies/cache? As a corrupt cache can stop a file that was a failed download trying again as it will use the cache. The only error message i get is that the website is online but i can't connect to it. If I try to open Skype.com it won't load I've tried chrome, firefox and IE10. I wouldn't have any, it's been formatted 3 times now. I'll check my setting later on |
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| Camaran |
Mar 26 2013, 01:38 PM
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Player
Posts: 12
Joined: 18-January 11
From: Western Suburbs
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If you connected another computer/laptop/phone to the network, does it get the same problem?
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| Ishkah |
Mar 26 2013, 04:30 PM
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Joined: 1-March 13
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QUOTE (Camaran @ Mar 26 2013, 02:38 PM) If you connected another computer/laptop/phone to the network, does it get the same problem? No, it's just my computer |
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| Sephyrr |
Mar 26 2013, 05:33 PM
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Posts: 5
Joined: 3-April 11
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Try changing your router/network card. Either that or could be Firewall settings or your router Firewall settings.
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| Jen |
Mar 26 2013, 07:00 PM
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Player
Posts: 601
Joined: 14-July 08
From: Seaford, VIC
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I don't think it's a firewall issue as the firewall would knock everything out...
check the following file (using Notepad run as Administrator)
c:\windows\system32\drivers\etc\hosts
See if there is anything in the hosts file for those websites. If there is, remove it and save the file.
Try ipconfig /flushdns & ipconfig /registerdns
then reattempt to connect.
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Jen
Gaming Rig:
Intel i7-3770K Ivy Bridge, 16GB DDR3 RAM, 120G Intel 330SSD, Asus GTX760 and Asus P8Z-77V-Pro
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| soulink |
Mar 27 2013, 02:15 PM
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Posts: 105
Joined: 26-November 07
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Another try go into your network settings and go into the IPV4 properties of your network car.
Let the IP address accept a DHCP request but set the DNS to static and make it this.
Primary 8.8.8.8
Secondary 8.8.4.4
See if that fixes ur issue, That way you are using Google's DNS instead of ur ISP.
Also if you do a fresh reload and ONLY load the network driver does it still have this issue?
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| SirSquidness |
Mar 27 2013, 05:31 PM
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^_^
Posts: 1,153
Joined: 5-October 08
From: Bendigo!
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Reset your TCP/IP stack configuration: start -> command prompt -> run as an admin (right click to select this option) -> type "netsh ip int reset" (or maybe it's netsh int ip reset), then press enter. If the first doesn't work, try the second. It wont hurt anything to put the wrong one in. Reboot. Then, if that doesn't work, try changing the "MTU" of your network card to 1400. Follow this link, put '1400' in place of nnnn in the command: http://networking.nitecruzr.net/2007/11/se...dows-vista.htmlThen, if that doesn't work, go to device manager, delete the network card, reboot. The system will re-detect the card and re-install the driver again, resetting any potentially broken driver settings.
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| Ishkah |
Mar 27 2013, 08:39 PM
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Posts: 8
Joined: 1-March 13
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Thank you everyone for your help! The problem is with my router, and I have no clue how to even begin fixing a router problem, so seeing as theirs two routers down there, I plugged into the other one.
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| Jen |
Mar 27 2013, 10:55 PM
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Player
Posts: 601
Joined: 14-July 08
From: Seaford, VIC
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QUOTE (Ishkah @ Mar 27 2013, 09:39 PM) Thank you everyone for your help! The problem is with my router, and I have no clue how to even begin fixing a router problem, so seeing as theirs two routers down there, I plugged into the other one. 2 routers? for 1 connection?
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Jen
Gaming Rig:
Intel i7-3770K Ivy Bridge, 16GB DDR3 RAM, 120G Intel 330SSD, Asus GTX760 and Asus P8Z-77V-Pro
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| totalfrenzy |
Mar 27 2013, 11:30 PM
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Posts: 18
Joined: 30-August 10
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QUOTE (Ishkah @ Mar 27 2013, 09:39 PM) Thank you everyone for your help! The problem is with my router, and I have no clue how to even begin fixing a router problem, so seeing as theirs two routers down there, I plugged into the other one. Make sure you have DHCP turned off! |
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| soulink |
Mar 28 2013, 09:08 AM
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Player
Posts: 105
Joined: 26-November 07
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I think he has most likely got a modem (cable or adsl) and a router. Maybe take some photo's of the 2 devices and the model numbers and we can help you configure properly  |
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| Ishkah |
Mar 28 2013, 10:03 PM
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Posts: 8
Joined: 1-March 13
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Yeah two routers because there's so many people connected and not enough ports. My brother set it up, I know jack shit about routers and modems, but Thankyou again for your help everyone!
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| Sephyrr |
Mar 30 2013, 07:52 PM
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Posts: 5
Joined: 3-April 11
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Knew it was a router problem lol. You can factory reset your router by using a pin/pen and pushing it into the back of the router inside this small hole and hold it for 15 seconds. If you can't do that, your router manual should tell you how to factory reset. If not, google it.
Once you've done that, you can just setup your internet connection again. If that STILL doesn't work, it's probably a faulty router and you'll need to buy a new one.
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| Jen |
Apr 1 2013, 09:35 PM
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Player
Posts: 601
Joined: 14-July 08
From: Seaford, VIC
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QUOTE (Ishkah @ Mar 28 2013, 11:03 PM) Yeah two routers because there's so many people connected and not enough ports. My brother set it up, I know jack shit about routers and modems, but Thankyou again for your help everyone! If you don't have enough ports, rather than buying another router, get a switch instead. This way you only have "1 router" and "1 switch" to stop this from reoccuring. Glad we got it all fixed for you.
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Jen
Gaming Rig:
Intel i7-3770K Ivy Bridge, 16GB DDR3 RAM, 120G Intel 330SSD, Asus GTX760 and Asus P8Z-77V-Pro
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